We have dedicated teams for internal and corporate training. We also excel in end-user and client training for our implementations. Being a web-based platform you’d expect Salesforce to be designed with usability in mind, but you’d be making a big mistake if you think your employees will adopt the cloud without being trained.
End User Training:
Your Users want to know – “What’s in it for me (WIFM)?” Simply put, you need to show your Users that they can accomplish more by working in Salesforce.
There can be a bit of ongoing maintenance after going live on Salesforce.com. As your organization spends time working in the tool, configuration requirements evolve. Business processes expand to involve other departments. Users request additional communication templates and business managers want more reports and dashboards. Demand grows for increased automation using Workflow and Approvals.
Train the Trainer:
Need to spread the cloud gospel to a greater audience or take the show on the road? Do you have new hires that need to be trained on Salesforce.com? Salesforce Train-the-trainer sessions can be an excellent way to take your professional software trainer and make them a cloud evangelist for your organization.