How Sage Creek Capital Scaled Operations Without Adding Staff

Sage Creek Capital represents a new venture into the equipment finance sector, where the company sources, finances, and manages equipment portfolios for businesses across various industries. To be successful as a start-up in this very competitive marketplace, Sage Creek Capital had to create effective internal operations with limited expenses for personnel and overhead.

To be successful in the equipment finance business, it is necessary that they are able to evaluate the creditworthiness of new customers quickly and accurately assess each customer's potential risk. Companies entering this area of business must operate at a high level of efficiency in terms of both operations and finances during their launch phase. Emerging companies that build a viable IT infrastructure early on can compete with existing competitors without requiring additional employee or support staff resources.

A key challenge faced by Sage Creek Capital was conducting credit checks using processes or tools that were external to their loan origination system. They found it difficult to process credit checks dependent on manual steps, fragmented technology base, and frequent human errors causing inefficiencies in terms of time and quality.

Sage Creek Capital partnered with Cloud Maven, Inc to implement a fully integrated credit-checking solution which would operate entirely from within their existing loan origination system. It allowed Sage Creek Capital to obtain business credit reports, verify company information, collect supporting documentation, gather financial information, and ultimately make lending decisions all from their original system.

The team at Cloud Maven, Inc created customizations on top of their pre-existing Credit Checker solution to meet the individual needs of Sage Creek Capital as they were in the process of expansion. As such, the implementation provided the following capabilities:

• Automated business credit reporting retrieval in origination system
• Validate company registration and business information with SOS Verification
• Secure collection of financial and supporting documents through Secure File Transport
• Consistent processes to capture and organize the credit information
• Fully digital systems for recording, maintaining, and auditing every decision made
• Built-in safeguards designed to eliminate the risk of lost or incomplete documents
• Streamlining workflows for faster processing with less time spent on manual tasks

As a critical component of Sage Creek Capital's platform launch, Cloud Maven, Inc implemented the credit checking, business verification, and secure document collection solutions, configuring the system to fit into its unique business model. Our team displayed significant awareness of the needs of an early-stage financial services firm through providing custom product bundles and pricing models designed for startup operations.

Cloud Maven, Inc thoroughly responded to all technical inquiries and offered detailed explanations of billing issues that support growing business. Sage Creek Capital was able to proceed confidently with their credit and underwriting infrastructure without having to use internal technical staff.

Sage Creek Capital established a streamlined, high-volume credit and business-verification process that allowed for significant business expansion without requiring proportional increases in staffing.

Quantifiable results for Sage Creek Capital are:

• Significant reduction in the time it takes to pull a business credit report
• Information and documentation upload steps are automated, eliminating human error
• Business-registration verification is incorporated into the underwriting workflow
• Supporting documents are collected securely as part of the same connected process
• The overall credit verification process is now much smoother and faster than before
• No increase in the number of employees in the underwriting area occurred even though business volume increased
• Expansion of business without the need for proportional increases in staffing costs
• Improved accuracy due to automated, consistent data capture and storage