Privacy Policy
Effective Date: 01-01-2026
Cloud Maven, Inc. (“Cloud Maven,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our products or services, or interact with us in any way.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.
1. Information We Collect
We collect personal and technical information in several ways, depending on how you interact with Cloud Maven.
A. Information You Provide
We may collect:
- Name, email address, phone number, company name, and job title
- Billing or payment information (for transactions)
- Messages or inquiries submitted through forms, email, or chat
- Information provided when you request demos, support, or documentation
B. Information Collected Automatically
When you use our website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time spent, referring URLs, and usage data
- Cookie identifiers and tracking data for analytics or personalization
We use this information to understand how visitors engage with our site and improve performance, usability, and security.
C. Information from Third Parties
We may receive data from:
- Salesforce integrations and AppExchange installations
- Marketing automation platforms (e.g., HubSpot, Google Analytics)
- Public or partner data sources related to business verification or industry research
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Personalize your experience and respond to your requests
- Process payments, subscriptions, or account actions
- Send updates, newsletters, or product announcements (with opt-out options)
- Detect, prevent, and address technical or security issues
- Comply with legal obligations or enforce our agreements
We do not sell, rent, or trade personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable core website functionality
- Analyze site usage and improve content performance
- Customize your experience and remember preferences
You can manage cookie preferences at any time through the CookieYes consent banner or your browser settings. Disabling cookies may affect certain website functions.
4. How We Share Information
We may share your information with:
- Service providers and partners who assist in hosting, analytics, payments, and communications
- Salesforce and related integration platforms to enable connected services
- Legal authorities, if required by law, regulation, or legal process
All third-party partners are required to use your information only as necessary to provide services on our behalf and to protect your privacy.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you
- Restrict or object to certain types of processing
- Withdraw consent for marketing communications at any time
- Request a copy of your personal data (data portability)
To exercise your rights, please contact us at privacy@cloudmaveninc.com.
We will respond to verified requests in accordance with applicable laws.
7. Data Security
We use industry-standard security measures to protect your data, including:
- Encryption of sensitive information
- Access controls and authentication
- Regular system monitoring and vulnerability testing
While no method of transmission over the internet is 100% secure, Cloud Maven takes all reasonable steps to safeguard your information.
8. Children’s Privacy
Our website and services are intended for business professionals and are not directed toward children under the age of 18.
We do not knowingly collect personal data from minors. If you believe a minor has provided information to us, please contact us to request deletion.
9. International Data Transfers
If you access our services from outside the United States, your information may be transferred and processed in the U.S. or other countries where we operate.
We ensure adequate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Email Marketing
If you subscribe to our newsletters or marketing communications, we may use your email address to send updates, product information, or event invitations.
You can unsubscribe at any time using the “Unsubscribe” link in any email or by contacting us directly at privacy@cloudmaveninc.com.
We comply with applicable anti-spam laws and respect all unsubscribe requests promptly.
11. Salesforce AppExchange Integrations
Use of Cloud Maven’s Salesforce AppExchange products is governed by this Privacy Policy and the Salesforce Master Subscription Agreement.
Data exchanged through these integrations is handled securely and in accordance with Salesforce’s privacy standards and applicable laws.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations.
The updated version will be posted on this page with a revised “Effective Date.” Material changes will be communicated where required by law.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Cloud Maven, Inc.
625 Broad St Suite 240,
Newark, New Jersey, 07102, United States
Email: privacy@cloudmaveninc.com
